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Hardware Services

Domestic IT Management (Nearshoring) - Time & Materials or Contract

Richmond & Charlottesville, VA

The high cost of a permanent Information technology staff has driven many companies to look at outsourcing their technology needs.  Monk & Monk has been offering hardware and software support to companies in central Virginia for over 20 years. Starting in the mid 80’s supporting Mid-Range computers and early PC manufacturers in the Richmond area, we have developed the reputation for being friendly, knowledgeable and capable of servicing the needs of companies of all sizes.

Look to us when you need help:

  • Managing and coordinating your internal technology projects
  • Providing on-demand hardware (network, computer, printers, etc.) and desktop software support (installation, training, and troubleshooting)
    • Choosing the right software to run your business
    • Getting the most out of the systems you already have through reporting and integration with other systems
    • Designing custom software not provided by the “off the shelf products”

     

Hardware Support - For Your Business

Keep your systems running smoothly and minimize downtime by having your own technology team a phone call away.  The cost of an internal IT staff can be cost prohibitive for most companies, but the need for service is still there.  Include our years of experience installing, developing, and servicing software and our company is an easy choice over ordinary repair shops.  Let us manage your infrastructure so you can focus on your business.   

Services for your business:

  • Diagnose and repair malfunctioning computer systems (Windows & Linux)
  • Diagnose and repair printers (laser, matrix, band, drum, and thermal)
  • Install PC/Server software and provide training
  • Apply server patches and upgrades
  • Setup and maintain wire/wireless networks (planning, cable running, and verification)
  • Help you plan, acquire, and setup new equipment
  • Provide administration of IBM iSeries (AS/400), twinax terminals, remote controllers

 How to get started:

  • Give us a call and tell us about your company
  • We will perform a site visit to evaluate your needs (take an inventory)
  • We will provide an estimate based on the site visit results and what level of service you need (e.g., hours of operation)
  • Choose your agreement and service can begin with a single call

 

Hardware Support - For Your Home

The time and information that you invest in your home computer systems is valuable.  When your hardware fails, it can sometimes be a disaster because there is no IT staff to help you like at work.  Many users feel that they need to start over with another system, but that may not be the case.  

Here are a few services that we can offer for your home systems:

  • Evaluate and perform upgrades
  • Diagnose and repair malfunctioning systems
  • Recondition systems for others to use 
  • Conversion from one operating system to another (e.g., Windows to Linux)
  • Install software and provide training