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Information Technology Services

Custom Development Services

Few businesses can operate with off the shelf software (COTS) and require custom developed software solutions to help them operate efficiently and effectively within their markets.  Here are a few scenarios that your company may be facing and where we can help:

Domestic IT Management (Nearshoring) - Time & Materials or Contract

Richmond & Charlottesville, VA

The high cost of a permanent Information technology staff has driven many companies to look at outsourcing their technology needs.  Monk & Monk has been offering hardware and software support to companies in central Virginia for over 20 years. Starting in the mid 80’s supporting Mid-Range computers and early PC manufacturers in the Richmond area, we have developed the reputation for being friendly, knowledgeable and capable of servicing the needs of companies of all sizes.

Look to us when you need help:

  • Managing and coordinating your internal technology projects
  • Providing on-demand hardware (network, computer, printers, etc.) and desktop software support (installation, training, and troubleshooting)
    • Choosing the right software to run your business
    • Getting the most out of the systems you already have through reporting and integration with other systems
    • Designing custom software not provided by the “off the shelf products”

     

Drupal - Web Content Management System

Imagine owning a website to promote your company or organization that enables you to change your content any time you want without having any special web development skills.  

Drupal is a proven and stable open source web content management system supported by a large community of developers and users.

Expect professional IT Project Management techniques to be used on your project while partnering with us.  We can scale to your organizations needs by providing:

  • Project definition (scope) and estimates
  • Requirements gathering and detailed documentation to share with your team
  • Customization of the system
  • Testing of your final site
  • Implementation planning and execution
  • Post implementation support

Our Drupal service focus on the following areas:

  • Helping you obtain a web address and setting up you website hosting environment
  • Installing and customizing system the backend settings
  • Development of content types and views
  • Customization of website design (look and feel)
  • Customization of content layout with PHP modifications or through customized views of your content
  • Custom module development services (PHP)
  • Implementation of the thousands of free add-on modules for Drupal to extend the functionality of the system
    Examples: Facebook connection, Google maps integration, Google Adsense and Analytics integration...
    We will implement any of the modules listed in the Drupal Modules directory.
  • Integration with online payment systems to help sell products (shopping carts)
  • Training of your exisiting staff on how to maintain content, users, and Drupal maintenance releases
  • Ongoing support (your Drupal Webmaster) 

View our Drupal Service Rates >>

Enterprise Resource Planning (ERP) Services

From assisting with ERP selection to managing your complete implementation, we can help. With over 15 years experience implementing ERP solutions for Fortune 500 companies to new business startups, we can help make the process easier.

ERP Selection

Selecting a new business information system can be a difficult, time consuming, and expensive endeavor. Our team of experienced business consultants will help you to gather and document your business requirements and then search, compare, and negotiate with prospective vendors.

Reporting & Analytics

 

  • Business Objects – Crystal ReportsCollection of report images from various reporting tools
  • Business Objects – Crystal Xcelsius
  • Microsoft - Reporting Services (SSRS)
  • Microsoft - SQL Queries, Views, etc. 2000 - 2008
  • Microsoft - Proclarity (SSAS)
  • Oracle - Discoverer (Admin ELU and Discoverer)
  • LogiXML - LogiInfo & LogiReport
  • ORA
  • TouchGraph
  • SAP Business One
    (Visit our SBOnotes.com site):
    • Queries
    • Print Layout Designer (PLD)
    • XL Reporter
    • CrystalWave Integration
    • New SAP Crystal Reports Integration
  • AS/400 Based RPG Systems – Report Design & Maintenance

Google Analytics

Utilize the power of Google Analytics to understand the people visting your website.  Google Analytics automatically breaks down and organizes your website visitors in multiple ways and presents the information in a series of graphs and reports.
 
Google Analytics is compatiable with Drupal Web Content Management System.
 

Google Apps - Eliminate Unpredictable IT Costs

Interested in taking your business completely online?

You no longer need to be tied to your offices.  Have your business information wherever you have internet access.   

H&S, Foodstar, Retalix ERP for the Food & Beverage Industry

If you have one of these systems (AS/400 or iSeries based), you may find it increasingly difficult to get the support that you need to meet the changing demands of your company. Our lead consultant has over 13 years of application design, development, and support for Performance Food Group (PFG), a well know broadline food distribution company in the United States. 

Hardware Support - For Your Business

Keep your systems running smoothly and minimize downtime by having your own technology team a phone call away.  The cost of an internal IT staff can be cost prohibitive for most companies, but the need for service is still there.  Include our years of experience installing, developing, and servicing software and our company is an easy choice over ordinary repair shops.  Let us manage your infrastructure so you can focus on your business.   

Services for your business:

  • Diagnose and repair malfunctioning computer systems (Windows & Linux)
  • Diagnose and repair printers (laser, matrix, band, drum, and thermal)
  • Install PC/Server software and provide training

Hardware Support - For Your Home

The time and information that you invest in your home computer systems is valuable.  When your hardware fails, it can sometimes be a disaster because there is no IT staff to help you like at work.  Many users feel that they need to start over with another system, but that may not be the case.  

Here are a few services that we can offer for your home systems: